Privacy policy

Privacy Policy

Last updated: November 28, 2025

The Prepared Pantry operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Prepared Pantry is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details (name, address, billing/shipping address, phone number, email)
  • Financial information (payment card details, transaction information, payment confirmations)
  • Account information (username, password, preferences, settings)
  • Transaction information (items viewed, cart activity, wishlist, purchases, returns, exchanges)
  • Communications with us (customer support inquiries, messages)
  • Device information (browser, IP address, unique identifiers)
  • Usage information (interaction with the Services, navigation patterns)

Sources of Personal Information

We collect personal information from:

  • Directly from you (account creation, purchases, communications)
  • Automatically through cookies and similar technologies
  • Service providers engaged to enable technology or process data on our behalf
  • Partners or other third parties

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, tailor, and improve the Services (fulfill orders, manage accounts, shipping, returns, customized shopping experience)
  • Marketing and advertising (send promotional communications, display targeted ads based on your activity)
  • Security and fraud prevention (authenticate accounts, detect and prevent fraudulent or malicious activity)
  • Communicating with you (customer support, account notifications, relationship management)
  • Legal reasons (comply with law, respond to legal requests, enforce policies)

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify, vendors, and service providers (IT, payments, analytics, shipping)
  • With business and marketing partners (for advertising and promotional purposes)
  • When you direct or consent to disclosure (e.g., social media integrations, shipping)
  • With affiliates or within our corporate group
  • In connection with business transactions (merger, bankruptcy, acquisition)
  • To comply with legal obligations or enforce policies

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

Shopify Network Intelligence

We participate in Shopify’s Network Intelligence program, which securely combines data from our store with anonymized data from other merchants to power enhanced features such as Shopify Audiences, marketing recommendations, and personalization tools.

  • What is shared: Certain information about your interactions with our store (such as purchase activity and browsing behavior) may be included in anonymized datasets.
  • How it’s used: Shopify uses this data to improve advertising targeting, provide smarter recommendations, and enhance reporting features.
  • Privacy protections: Your personal information is hashed and anonymized before being combined with other merchants’ data. No other merchant can see your individual information.
  • Your rights: Depending on where you live, you may have the right to opt out of data sharing for targeted advertising. You can exercise these rights through our opt‑out links or by visiting the Shopify Privacy Portal.

Third‑Party Websites and Links

Our Services may link to websites operated by third parties. We are not responsible for their privacy or security practices. Please review their policies before providing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

Security and Retention

We use reasonable safeguards to protect your information, but no system is completely secure. We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce contracts.

Your Rights and Choices

Depending on where you live, you may have rights to:

  • Access/know what personal information we hold
  • Request deletion of your personal information
  • Correct inaccurate information
  • Request portability of your information
  • Opt out of sale or sharing for targeted advertising
  • Manage communication preferences (unsubscribe from promotional emails)

You may exercise these rights through our Services or by contacting us directly.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to appeal or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country of residence. If transferred outside the EEA or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us:

📧 Email: jefft@preparedpantry.com
📍 Address: 2 Landmark Lane, Ste 1, Rigby, ID, 83442, US